CONTACT CENTRE
Our truly local representatives are here to serve you:
1-866-866-6641
CONTACT CENTRE
Our truly local representatives are here to serve you:
1-866-866-6641
Visit PenFinancial Online Banking to securely manage your accounts.
Visit our Digital Banking page for updates, how-to guides and downloadable resources to make your banking experience even easier!
Our truly local Contact Centre in Niagara is available over the phone to serve you.
Mon-Wed: 8:30 am - 5:30 pm
Thurs-Fri: 8:30 am - 6:00 pm
Sat: 9:00 am - 1:00 pm
Should you prefer to visit a branch in person, you can find a list of our locations here.
247 East Main Street
Welland, ON, L3B 3X1
905-735-4801Manager: Bal Sandhar
More Details →
295 Fourth Avenue
St. Catharines, ON, L2S 0E7
905-688-2044 Manager: Jamie Wittig
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7190 Morrison Street
Niagara Falls, ON, L2E 7K5
905-357-5222Manager: Keith Maxim
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208 Broad Street
Dunnville, ON, N1A 1G2
905-774-7559Manager: David Muirhead
More Details →
1201 Garrison Road
Fort Erie, ON, L2A 1N8
905-994-1201Manager: Maureen Murphy
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130 Highway 20
Fonthill, ON, L0S 1E0
289-434-4745Manager: Kabir Ahmed
More Details →
247 East Main Street
Welland, ON, L3B 3X1
289-820-9744More Details →
PenFinancial Advisors don’t work for commission, they work for you. Whether you need a hand making a plan, changing course or simply staying on track, they can help you find the right investment solutions to suit your financial needs and goals.
Book a meeting →
We provide all of our employees with a generous benefits package that includes a Living Wage salary, defined contribution pension plan and performance-based success sharing. Find a role where you can build an exceptional experience for yourself.
Current opportunities →
As a Truly Local Credit Union, PenFinancial is dedicated to serving the members and communities on the traditional territory of the Haudenosaunee, Anishinaabe, and other Indigenous nations. This commitment means we prioritize the needs and interests of our community, recognizing that being part of this land is both a privilege and an honour. We are committed to nurturing respect and understanding in our ongoing relationship with Indigenous peoples.
Canada/US 1-855-341-4643
International collect 1-647-252-9564
Members can now reset their password (PAC) when they’ve been locked out of their Online Banking or the Mobile App. Visit our Digital Banking page and follow the steps in our How-to guides. You can also download our PDF tip sheet with step-by-step directions for resetting your password (PAC) if you’ve been locked out..
How to reset your password (PAC) →Digital banking offers a convenient way to do much of your day-to-day banking. You can pay bills, send and receive Interac e-Transfers, download a void cheque for pre-authorized payments, and more! Our Digital Banking How-to guides provide you with step-by-step tips to help you customize your digital banking experience.
Digital Banking Tips →Send us a message with this form or book an appointment online to reach out. A PenFinancial Advisor will be in touch to help you.