FAQ about the offer

• How do I apply for a Mastercard?

  Apply for a Mastercard online, or by visiting your local PenFinancial branch.

• How to I purchase Niagara Shares?

  Simply fill out the form on this page, and we’ll get you signed up for Niagara Shares. If there aren’t any Niagara Shares available immediately to purchase, you can sign up for the waiting list and still qualify for your annual fee to be reimbursed.

• Do I still qualify if I already have Niagara Shares?

  Yes! We value your loyalty here at PenFinancial. If you already have at least $10,000 of Niagara Shares, go ahead and apply for any of our Mastercards either online, or by visiting your local branch. You can fill out the form below to get your appointment setup.

• Do I still qualify if I already have a PenFinancial Mastercard?

  Absolutely! If you already have a premium PenFinancial Mastercard, then you can purchase at least $10,000 of Niagara Shares by filling out the form below or visiting your local branch.

• I want Niagara Shares but am on the waiting list. Do I still get my annual fee refunded?

  Yes. As long as you have formally signed an intent to purchase document and are on a waiting list, you still qualify for your PenFinancial Mastercard's annual fee to be refunded.

• How does the Mastercard annual fee get reimbursed?

  When your annual fee is charged to your Mastercard statement, simply give us a shout or let your advisor know within 60 days of the fee being charged to your Mastercard account and present us the Mastercard statement showing the fee. You can even just give our Contact Centre a call at 1-866-866-6641, send proof of the fee being charged to your account, and they can ensure you’re reimbursed. The money will be deposited directly into your PenFinancial Chequing Account.

• I have more questions about Niagara Shares. Who should I talk to?

  Fill out the form on this page, and we’ll be sure all of your questions are answered by one of our highly qualified advisors. Also, please feel free to learn more by reading all about Niagara Shares by visiting the Niagara Shares webpage here.

• Does this offer qualify even for your most expensive Mastercards?

  Yes. Even the PenFinancial World Elite Card at $150 per year is fully refunded as long as you hold at least $10,000 of Niagara Shares.

• Do businesses qualify for this offer?

  Yes, we are thrilled to offer this to businesses as well.

  Businesses can qualify for both a premium PenFinancial Business Mastercard, and businesses are also eligible to purchase Niagara Shares.

• Is this a limited time offer?

  While we can’t guarantee this offer will run forever, there is no planned end date, and we intend for this to be a long-term program to reward our Members that hold Niagara Shares.

• Do you also refund supplementary cardholders?

  No, this offer will refund the annual fee for the primary account holder of the Mastercard. In most cases this is the majority, if not all, of the annual fee.

• How do I know which Mastercard is best for me?

  Our advisors have a PenFinancial Mastercard selector tool that will calculate the most optimal card for your use case. Whether you use it as your daily card, carry a balance, use it over the border, etc., we’ll calculate what the best card is for you!

• When did this promotion begin?

  Your PenFinancial Mastercard annual fee can be reimbursed for your annual fee charged on or after May 1, 2023.